What Jersey City Homeowners Say About Level Two Chimney Jersey City
Reviews matter because a chimney is one of the few home systems you can’t easily inspect yourself. You can’t see the flue liner from the ground, and you can’t reach into a smoke chamber to check creosote buildup. That’s why we document everything with a camera and hand you a written record before we leave. The testimonials below come from Jersey City homeowners who called us for chimney cleaning and got a written price, a documented inspection, and a clean flue, in that order.
Recent Reviews
“The technician showed me the camera footage before and after the sweep. My flue had Class III creosote, the glazed kind that looks like tar, and the after video showed bare clay. He explained exactly what he’d done in plain English and the price was what he’d quoted in writing. No surprises.”
Adam D.
The Heights, Jersey City
“Booked a sweep for a rowhouse fireplace that probably hadn’t been cleaned since the previous owner gave up on it. The tech found a cracked flue tile about a third of the way down and showed me the photo. He didn’t push a liner replacement, just said to keep an eye on it and swept what was safe. I appreciated the honesty.”
Eric H.
Bergen-Lafayette, Jersey City
“Three-story Victorian downtown. The crew set up drop cloths everywhere and the chimney passed a Level 2 camera scan after the sweep. They left a photo report with annotations, which I’ve never gotten from a chimney company before. My wife is already planning next year’s appointment.”
Dustin R.
Van Vorst Park, Jersey City
“I called because there was a smell every time it rained. They cleaned the flue and found the crown had hairline cracks, showed me the close-up photos, and quoted a repair with a written scope. I got a second opinion from another company first and Level Two’s price was $140 lower. They didn’t blink when I told them I was comparing quotes.”
Marcy B.
Greenville, Jersey City
“The office picked up on a Sunday night and booked me for the following week. Tech arrived in uniform, name on the truck, and texted when he was on the way. The sweep itself took under two hours and he talked me through the condition of the damper and the smoke chamber. He labeled the creosote level as Stage 2 and said a yearly sweep would probably handle it.”
Adam D.
Paulus Hook, Jersey City
“Had them clean two flues: the main fireplace and the boiler vent. They found a bird’s nest in one and pulled it out with the camera still running so I could watch. The cap had a gap wide enough for a pigeon, so they quoted a new cap with a mesh screen. Wrote the whole thing up, including the warranty on the cap. I signed before they started and the final price matched.”
Eric H.
Journal Square, Jersey City
Why Customers Trust Us
Every review above follows the same pattern because the process is the same on every job. Clause 1 of the Haven Standard requires a written price, written scope, and written warranty before any work starts. Clause 4 requires a documented photo record on every visit, not just the complicated ones. That’s why the reviews mention camera footage and written quotes so often: it’s not a selling tactic, it’s how we’ve operated since 2009, across 38,000 inspections and cleanings. If a repair is recommended, you see the evidence yourself before you decide. If it’s not done right within 365 days, we make it right under the Done Right Promise. And if you have a written estimate from another company, bring it to us. A free second opinion is always available. Corrine Halstead, the owner, reads every report that leaves this office.
If your chimney hasn’t been swept in a while or you simply want a documented record of its condition, call (862) 272-3868. We answer with a live person, and you’ll get a written price before we touch the flue.
Written by Corrine Halstead, Owner at Level Two Chimney Jersey City, serving Jersey City since 2009.